Refund & Cancellation Policy


“GENRO“ is committed to your satisfaction. Suppose you have purchased subscriptions or credits from GENRO and are unhappy with the product used. In that case, you may be eligible for a refund/partial refund if requested within 3 days of the original purchase date.

Refunds of Digital/Subscription Based Goods:

To be eligible for a refund on any digital/subscription-based goods, the following steps must be taken:

  • Refund must be requested in writing by contacting
  • A request for a refund must be made within 3 days of the original purchase date.
  • The account must not have used more than 20 credits.

GENRO is committed to its consumers. While we stand by our policy as written above, we also want to understand how we can resolve the dissatisfaction and better understand how we can serve you. Please get in touch with GENRO at hello@genro.iofor any questions related to our policy or to let us know how we can help.


Once you cancel a subscription, you won't be charged for future subscription fees. Past subscription fees won't be refunded. If you have questions, contact the developer through

Frequently Asked Questions

Genro is an advanced AI image generator that excels in seamlessly transforming text into visually stunning images. Its cutting-edge technology ensures precision and creativity, setting it apart as a leader in the field of AI-driven visual content creation.

Genro streamlines the process of text-to-image conversion, providing a user-friendly interface that enhances efficiency. Its advanced algorithms empower users to effortlessly generate captivating visuals, optimizing creative workflows.

Genro stands out due to its unparalleled precision, efficiency, and creative capabilities. With a focus on user experience and advanced technology, Genro takes a leading position in the competitive landscape of AI image generation.

Absolutely! Genro is not only proficient in text-to-image conversion but also excels in image-to-image transformations. Experience seamless transitions and creative enhancements for your visuals with Genro's advanced capabilities.

Genro's AI prompt generator is designed to inspire creativity. By generating dynamic and engaging prompts, it serves as a catalyst for innovative projects, providing users with the spark needed to fuel their AI-driven endeavors.

Yes, Genro is designed to be user-friendly, catering to users of all skill levels. Whether you're a seasoned professional or a beginner exploring AI image generation, Genro provides an intuitive platform for creative expression.

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